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Xerox 4112-4127 Enterprise Printing System-4612 User Manual

Page 109

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Problem Solving

Xerox 4112/4127 EPS

7-7

User Guide

Symptoms

Check

Remedy

Black lines are printed.

The drum cartridge is depleted or
damaged.

Contact the Customer Support
Center.

Dirt appears at equal
intervals.

Dirt on the paper feed path.

Print a few pages.

The drum cartridge is depleted or
damaged.

Contact the Customer Support
Center.

White dots appear in
black filled areas.

The paper in use is unsuitable.

Load suitable paper.
Refer to Loading Paper into Trays on
page 2-1

.

The drum cartridge is depleted or
damaged.

Contact the Customer Support
Center.

- Printed toner smudges
when rubbed with your
finger.
- Toner is not fused to
the paper.
- The paper is dirtied
with toner.

Is the paper damp?

Replace with paper from a new
ream.
Refer to Loading Paper into Trays on
page 2-1

.

The paper in use is unsuitable.

Load suitable paper.
Refer to Loading Paper into Trays on
page 2-1

.