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Machine troubleshooting, Machine troubleshooting -3 – Xerox 4112-4127 Enterprise Printing System-4612 User Manual

Page 105

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Problem Solving

Xerox 4112/4127 EPS

7-3

User Guide

Machine Troubleshooting

Check the machine status for machine troubleshooting.

WARNING

Precision components and high-voltage power supplies are used on the machine. Never open or
remove machine covers that are screwed shut unless specifically instructed in the User Guide. A
high-voltage component can cause electric shocks. When opening the panels and covers that are
screwed shut to install or detach optional accessories, be sure to follow instructions in the User
Guide. Do not try to alter the machine configuration or modify any parts. Doing so might cause
machine malfunction or fire.

Symptoms

Check

Remedy

Power is not switched
ON.

Is the power switch on the machine
turned off?

Turn the power switch on.
Refer to Power on/off on page 1-11.

Is the power cord plugged into the
power outlet?

Turn the power switch off and then
firmly plug in the power cord. Then
turn the power switch on.
Refer to Power on/off on page 1-11.

Is the power cord disconnected from
the machine or the rear of the rack?

Is power of the correct voltage being
supplied?

Make sure that the power supply is
200 -240 V (volts), 15 A (amperes).
Make sure that power of capacity
compatible with the specified
maximum power consumption of
the machine
(2.8 - 3.1 KVA) is being supplied.

Display is dark.

Is the Power Saver button on?

The machine is in the Power Saver
mode. Press the Power Saver
button on the Control Panel to
cancel the Power Saver mode.
Refer to Power Saver Mode on
page 1-12

.

Is the brightness dial set too low?

Adjust display brightness using the
Brightness dial.
Refer to User Interface (UI) on
page 1-5

.

Unable to print.

Is a message displayed on the Control
Panel?

Follow the instructions displayed.

Is the printer mode Offline?

Press the Machine Status button
and from the Printer Mode, select
Online.

Is the power cord disconnected from
the machine or the rear of the rack?

Turn the power switch off and then
firmly plug in the power cord. Then
turn the power switch on.
Refer to Power on/off on page 1-11.