Xerox 4112-4127 Enterprise Printing System-4612 User Manual
Page 119
Problem Solving
Xerox 4112/4127 EPS
7-17
User Guide
024-974
O
Cause: Designated paper size and the size of paper in the
tray differs when feeding paper from the inserter.
Remedy: Reset the paper or cancel the job.
024-976
O
Cause: Finisher staple status is NG.
Remedy: Check staples and reset correctly.
024-977
O
Cause: Finisher staple feeding is not ready.
Remedy: Check staples and reset correctly.
024-978
O
Cause: Booklet Finisher staple operation is not ready.
Remedy: Check staples and reset correctly.
024-979
O
Cause: The staple cartridge is empty.
Remedy: Check staples. Follow procedures to remove and
replace staple cartridge.
024-980
O
Cause: The finisher stacker tray is full.
Remedy: Remove all paper from the stacker tray.
024-981
O
Cause: The finisher top tray is full.
Remedy: Remove all paper from the finisher top tray.
024-982
O
Cause: The finisher stacker tray lower safety warning is on.
Remedy: Remove all paper from the stacker tray and remove
any other obstructions.
024-983
O
Cause: The finisher booklet tray is full.
Remedy: Remove all paper from the booklet tray.
024-984
O
Cause: There is a problem with the booklet maker stapler.
Remedy: Check the staple cartridge and reset correctly.
024-985
O
Cause: There is a problem with the booklet maker stapler.
Remedy: Check the staple cartridge and reset correctly.
024-987
O
Cause: The envelope folder tray is full.
Remedy: Remove all paper from the tray. Set the output tray
for three fold.
024-988
O
Cause: The envelope folder tray is not detected.
Remedy: Check that the folder tray is correctly attached and
set.
024-989
O
Cause: There is a problem with the booklet maker stapler.
Remedy: Check the staple cartridge and reset correctly.
027-770
O
Cause: PDL (Printer Description Language) error detected by
the FreeFlow Print Services Controller while processing a
network print job.
Remedy: Cancel and resend the print job. If problem
continues, reboot both the FreeFlow Print Services Controller
and the printer and resend job. If the problem persists, call
the Customer Support Centre for further help/instructions.
027-771
O
Cause: Disk full error message on the FreeFlow Print Services
Controller.
Remedy: Cancel job. Delete unwanted files from the
FreeFlow Print Services Controller. Resend the network print
job.
065-210
O
Cause: An error occurred with the machine.
Remedy: Contact the Customer Support Center.
Error Code
Category
Cause and Remedy
Print/Other