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Xerox 4112-4127 Enterprise Printing System-4612 User Manual

Page 104

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Problem Solving

7-2

Xerox 4112/4127 EPS

User Guide

Symptoms

Causes and Actions

Cause

Is power of the correct voltage being supplied?

Action

Make sure that the power supply is 200 -240 V
(volts),
15 A (amperes).
Make sure that power of capacity compatible
with the specified maximum power
consumption of the machine
(2.8 - 3.1 KVA) is being supplied.

Display is dark.

YES

Cause

Is the Power Saver button on?

If NO, go to next symptom.

Action

The machine is in the Power Saver mode. Press
the Power Saver button on the Control Panel
to cancel the Power Saver mode.
Refer to Power Saver Mode on page 1-12.

If problem is not solved, go to next Cause/
Action.

Cause

Is the Brightness Dial set too low?

Action

Use the Brightness Dial to adjust display
brightness.
Refer to User Interface (UI) on page 1-5.

A message is displayed.

YES

Cause

Has a paper jam or document jam occurred?

If NO, go to next symptom.

Action

For information on paper jams, refer to Paper
Jams on page 7-22

.

If problem is not solved, go to next Cause/
Action.

Cause

An error code displayed?

Action

Refer to Error Codes on page 7-13.

The machine is not working
properly.

YES

Action

Refer to Machine Troubleshooting on page 7-3.

If NO, go to next symptom.

Image quality is poor.

YES

Action

Refer to Image Quality Problems on page 7-6.

If NO, go to next symptom.

Trouble during printing.

YES

Action

Refer to Print Troubleshooting on page 7-10.