Xerox 4112-4127 Enterprise Printing System-4612 User Manual
Page 104
Problem Solving
7-2
Xerox 4112/4127 EPS
User Guide
Symptoms
Causes and Actions
Cause
Is power of the correct voltage being supplied?
Action
Make sure that the power supply is 200 -240 V
(volts),
15 A (amperes).
Make sure that power of capacity compatible
with the specified maximum power
consumption of the machine
(2.8 - 3.1 KVA) is being supplied.
Display is dark.
YES
Cause
Is the Power Saver button on?
If NO, go to next symptom.
Action
The machine is in the Power Saver mode. Press
the Power Saver button on the Control Panel
to cancel the Power Saver mode.
Refer to Power Saver Mode on page 1-12.
If problem is not solved, go to next Cause/
Action.
Cause
Is the Brightness Dial set too low?
Action
Use the Brightness Dial to adjust display
brightness.
Refer to User Interface (UI) on page 1-5.
A message is displayed.
YES
Cause
Has a paper jam or document jam occurred?
If NO, go to next symptom.
Action
For information on paper jams, refer to Paper
Jams on page 7-22
.
If problem is not solved, go to next Cause/
Action.
Cause
An error code displayed?
Action
Refer to Error Codes on page 7-13.
The machine is not working
properly.
YES
Action
Refer to Machine Troubleshooting on page 7-3.
If NO, go to next symptom.
Image quality is poor.
YES
Action
Refer to Image Quality Problems on page 7-6.
If NO, go to next symptom.
Trouble during printing.
YES
Action
Refer to Print Troubleshooting on page 7-10.