Xerox 4112-4127 Enterprise Printing System-4612 - Manual (Page 114)

Problem Solving
7-12 Xerox 4112/4127 EPS
User Guide
Symptoms Causes and Actions
Printing performed with a
different paper size YES Cause Paper size provided is different from the
specified tray size.
If NO, go to next symptom. Action Change the paper size set in the tray, or
change print options to specify a tray that
contains the appropriate size.
The image is cut off on the edge
of the paper YES Cause Image exceeds the printable area of the
machine.
If NO, go to next symptom. Action Increase the printable area of the machine, or
decrease the document print area.
The printed font differs from the
font specified on the computer YES Cause Font replacement is configured on the print
driver.
If NO, go to next symptom. Action Check the font replacement table.
If problem is not solved, go to next Cause/
Action.
Cause Non-standard fonts are used for printing.
Action Check the application or print driver settings.
If PostScript is being used, download the
required fonts.
Printing is slow YES Cause The print mode specifies Print Quality.
If NO, go to next symptom. Action When printing image data that has image
quality as a priority, such as pictures, the print
speed decreases. Turn off the quality priority
in the print mode.
The settings specified for print
options do not take effect YES Cause A print driver for another model is in use.
If NO, go to next symptom. Action Install the print driver for this model.
If problem is not solved, go to next Cause/
Action.
Cause The optional apparatus cannot be attached
to the printer.
Action Check the options attached with this printer
and reset the printer configuration.
There is no edge YES Cause Image exceeds the printable area of the
machine.
Action Increase the printable area of the machine, or
decrease the document print area.