Konica Minolta Magicolor 7300 - Manual (Page 199)

Solving Problems 191
Not all pages
in an auto-
duplexed job
print back-to-
back. The duplex unit is not
installed. For autoduplexing, make sure that you
have the duplex option and manual feed
tray installed.
The printer driver is not
set correctly. Select the proper driver setting.
Several
sheets go
through the
printer
together. The front edges of the
media are not even. Remove the media and even up the front
edges, then reload it.
Too much static
electricity is present. Remove the media from the tray and check
for static electricity. Fan the media (but not
transparencies), and replace it in the tray.
Media jam
message
stays on. The printer needs to be
reset. Open and close the side door.
Some media remains
jammed in the printer. Recheck the media path and make sure
you have removed all of the media jams.
Duplex jams
occur. The wrong media is
being used. Use only supported media. See “Media
Types” on page 15.
Plain paper up to 24 lb bond (90 g/m²) can
be automatically duplexed if the optional
duplex unit is installed and selected in the
driver.
Autoduplexing is not supported for thicker
media or transparencies.
To manually duplex, remove the media, flip
it over, and reload it.
Make sure that you have not mixed media
types in your media tray.
Media may still be
jammed. Recheck the media path inside the duplex
unit and make sure that you have removed
all of the jammed media.
If you are manually
duplexing, media jams
may occur if the printed
sheet(s) that are
reinserted are not
entirely flat. Remove the jammed media from the tray,
flatten it out, and then reload it.
Symptom Cause Solution