beautypg.com

2 general problems of printing, You cannot print the test print, General problems of printing -2 – Konica Minolta bizhub PRO 1051 User Manual

Page 290

background image

Troubleshooting

11

bizhub PRO 1200/1200P/1051 Printer

11-2

11.2

General Problems of Printing

The image controller does not respond to the Print command.

1

Check that the printing system is selected as the current printer.

The printing system must be selected as the current printer on Win-
dows before printing.

2

Check that the power switch of the copier is turned on.

3

Print the Test Page from Windows/Macintosh.

When you cannot print a job from an application even though you
can print a test print, contact a system administrator or a service
representative.

4

If the message “Error” is displayed, check that the control panel is in
copy mode, not scanner mode.

Cannot select any media other than [Plain Paper] from [Paper Type].

1

For the PCL Driver, select [Default] from the [Basic] tab or [Cover Mode]
tab to restore the default setting.

2

Set [Paper Tray] to a setting other than [Auto].

A message requesting a paper size you did not specify is displayed.

1

Cancel the job to change the paper size in the “Page (Paper) Setup” di-
alog on your application.

2

Touch and select the desired size displayed in the paper sizes area of
the control panel, then press [START]. The forced output will start.

You cannot print the test print.

1

Check the LCD of the main body printer control panel.

When “Ready to copy” is displayed on the LCD, go to Step 3.

When a diagnostic message or an error message is displayed on
the LCD, refer to the “User’s Guide (Copier or Main Body)”.

When the LCD is blank, go to Step 2.

2

Press [POWER SAVE] on the control panel.

When the main body printer is used in the Power Save mode, press
this switch to show the LCD in the Display mode.

This manual is related to the following products: