Pulsafeeder Pulsar DLCM - Manual (Page 2)

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DLCM™ FACTORY SERVICE POLICY
Your DLCM is a state of the art microprocessor based stroke length and motor speed control for use with
PULSAR Diaphragm Metering Pumps. It includes extensive on-board diagnostics. If you are experiencing
a problem with your DLCM, first review the diagnostic menu, then consult the trouble shooting guide. If
the problem is not covered or cannot be solved, please contact your local PULSA Series Sales Organization
or our Technical Service Department at (585) 292-8000 for further assistance. Do not open or tamper
with your DLCM enclosure as this will void the warranty.
Trained individuals are available to diagnose your problem and arrange a solution. Solutions may include
purchasing a replacement unit or returning the DLCM to the factory for inspection and repair. All returns
require a Return Material Authorization (R.M.A.) number to be issued by Pulsafeeder. Replacements
purchased under a possible warranty situation may be credited after an examination of the original DLCM
by Pulsafeeder personnel.
Certain components may be purchased for replacement. Refer to Section 15 – Spare Parts for more
information and part numbers. Parts purchased to correct a warranty issue may be credited after
examination of the original parts by Pulsafeeder personnel. Parts returned for warranty consideration that
test satisfactorily, will be sent back to the originator freight collect.
Any field modifications will void the Pulsafeeder DLCM warranty. Out-of-warranty repairs will be
subject to Pulsafeeder's standard bench fees and testing costs associated with replacement
components.
DLCM LIMITED WARRANTY
The manufacturer warrants the DLCM, microprocessor-based controller against defects in materials or
workmanship for a period of one year under normal use from date of shipment. The manufacturer's
liability is limited to the repair or replacement of any failed component which is proven defective in
material or workmanship upon manufacturer's examination. This warranty does not include removal or
installation costs and in no event shall the manufacturer's liability exceed the selling price of such
equipment.
This warranty does not extend to damage by corrosion, erosion, mishandling, any force of nature or any
other conditions beyond the seller's reasonable control.
The manufacturer disclaims all liability for damage to its products through improper installation,
maintenance, use or attempts to operate such products beyond their functional capacity, intentionally or
otherwise or any unauthorized repair. The manufacturer is not responsible for consequential or other
damages, injuries or expenses incurred through the use of its products.
The above warranty is in lieu of any other guarantee, either expressed or implied. The manufacturer makes
no warranty of fitness or merchantability. No agent of ours is authorized to make any warranty other than
the above.
FCC Warning
This equipment generates and uses radio frequency energy. If not installed and used properly, in strict
accordance with the manufacturer’s instructions, it may cause interference to radio communications.
Operation of this equipment in a residential area is likely to cause interference in which case the user, at his
own expense, will be required to take whatever measures necessary to correct the interference.
Copyright
Copyright © 2001 Pulsafeeder, Inc. All rights reserved.
Information in this document is subject to change without notice. No part of this publication may be
reproduced, stored in a retrieval system or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder.