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Problem isolation, Hsv controllers, Fibre channel switch port leds – HP 3000 Enterprise Virtual Array User Manual

Page 93: Fibre channel switch basic troubleshooting

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Table 24 Fibre Channel switch port LEDs

SFP status LED

Green

Port bypassed

LED amber

Description

Off

Off

Indicates that the port does not have an SFP installed and is

bypassed by the loop.

On

Off

Indicates that the port is operating normally. The port and device

are fully operational.

On

On

Indicates the that port is in a bypassed state. The port is

non-operational due to loss of signal, poor signal integrity, or the

Loop Initialization Procedure (LIP).NOTE: This condition is also

normal when the SFP is present but not attached to an FC-AL node

or when the SFP is present and attached to only a cable assembly.

Attaching the SFP to a device and plugging it into the port should

initiate the LIP by the attached device.

Off

On

Indicates a Tx fault. The port is non-operational due to an SFP

transmitter fault, improperly-seated SFP, or another failed device.

Problem isolation

Table 25

lists several basic problems and their solutions.

Table 25 Fibre Channel switch basic troubleshooting

Problem

Recommended action

SFPs are installed in ports but no LEDs

are lit.

1. Verify that the power cord is firmly seated in the switch and is

connected to the power outlet.2. Check the power LED to verify

that the switch is on.

SFP is installed, but the Port Bypassed

LED is lit.

Re-seat the SFP. If the same condition occurs, the SFP is probably

faulty and should be replaced.

SFP is installed, but the SFP Status LED

and the Port Bypassed LED are lit.

This condition indicates that the switch is not receiving a valid

Fibre Channel signal or that the switch is receiving an LIP.1. Ensure

that the switch is powered on.2. Contact your authorized service

representative for further assistance.

SFP is installed and the SFP Status

LED is lit, but the devices are not

communicating.

This condition indicates that the switch is receiving a valid Fibre

Channel signal, but there are no upper level protocols active.1.

Verify that you are running the correct firmware on all storage

system hardware.2. Check the Loop Operational LED.a. If

the Loop Operational LED is lit, the devices have completed

initialization.b. If the Loop Operational LED is off, the devices

were not initialized. Disconnect the devices from the switch.

Reconnect the devices one at a time. This allows you to isolate

the device that is responsible for the loop failure.3. Contact your

authorized service representative for further assistance.

HSV controllers

This section describes the major features, purpose, and function of the HSV110 and HSV100 controllers.

Each Enterprise Virtual Array has a pair of these controllers.

Figure 44

shows the HSV110 controller.

Enterprise Virtual Array 3000/5000 user guide (VCS 3.110)

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