Operation, 2 error handling – KROHNE OPTIWAVE 5200 C_F EN User Manual
Page 86

6
OPERATION
86
OPTIWAVE 5200 C/F
www.krohne.com
07/2013 - 4001904902 - HB OPTIWAVE 5200 R02 en
6.5.2 Error handling
How to find an error record
• Push [>>>>] to enter configuration mode from normal mode.
• Push [>>>>], 2 × [
] and [>>>>] to go to menu item 1.3.1 ERROR RECORD.
• Push 2 × [>>>>] to look at the error list. Push [
] or [
] for the selection of an error.
i
The error record gives the number of times the error occurred and the time since the last
error message.
Description of errors and corrective actions
Figure 6-9: Error record data
1 Error code for the error
2 Number of times the error occurred
3 Time since the last error record (2 days, 18 hours, 16 minutes and 43 seconds shown in this example)
INFORMATION!
The time since the error occurred is measured in Days (D), Hours (H), Minutes(') and Seconds (").
It only includes the time when the device is energized. The error is saved in the memory of the
device when it is de-energized. The counter continues when the device is energized again.
Error
code
Error Message
Status
marker
shown
Cause
Corrective action
Failure (NE 107 status signal)
ERR 100 Device reset
1
The device detected an
internal error (watchdog
timer issue).
Record the data that is in menu item 2.2.2
DIAGNOSTIC (Configuration mode /
Supervisor menu). Speak to the supplier.
ERR 101 Current Output Drift
1
The current output is not
calibrated.
Speak to the supplier to get the calibration
procedure.
1
Hardware error.
Replace the device.
ERR 102 Temperature out of
range
1
The ambient temperature is
outside the given range. This
can cause loss or corruption
of data.
Measure the ambient temperature. De-
energize the device until the ambient
temperature is back in the given range. If
the temperature does not stay in the
correct range, make sure that there is
insulation around the signal converter. If
this error occurs 2 times, replace the
device.