2 troubleshooting – GE Industrial Solutions Entellisys 4.0 System User Manual User Manual
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System health
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14
14.2 Troubleshooting
One of the LEDs is red indicating a problem, but the Sequence of Events log does not provide 
any details about the condition
•
Ensure that the event is not being filtered from the display. On the Sequence of Events 
screen, click Preferences, and then click Filter Events and review any unchecked events.
Messenger Communication Status
CPU Communications
Red
This condition indicates a communications problem between the 
Messenger and one of the CPU's. One of the following events may 
appear in the event log:
Caution Messngr Not Receiving From CPUA
Caution Messngr Not Receiving From CPUB
Communication Wiring
Red
This condition indicates that a Messenger is reporting that there 
is no communication link between itself and one of the CPU's. 
One of the following events may appear in the event log:
Caution Enet Cable Disconnected Messngr CPUA
Caution Enet Cable Disconnected Messngr CPUB
Messenger Control Power
Primary Control Power
Red
Power is not available to the Messenger from the primary control 
power source. See 
under
“Caution Messngr Control Power Lost” event for additional 
troubleshooting information.
Secondary Control Power
Red
Power is not available to the Messenger from the secondary 
control power source. See 
under
“Caution Messngr Control Power Lost” event for additional 
troubleshooting information.
Table 14-1 descriptions and recommended actions for abnormal states
Status LED
Status
Description and Recommended Action
