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3 troubleshooting – GE Industrial Solutions Entellisys 4.0 System User Manual User Manual

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Troubleshooting

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13

13.3 Troubleshooting

Alarms are setup to send e-mail notifications, but notifications are not received

Make sure that the firewall is configured to allow communication between the specified
e-mail server and the HMI.

Email can only be sent from a Local HMI which must be configured as a “Master.”