ZyXEL Communications Internet Security Gateway ZyWALL 100 - Manual (Page 316)

ZyWALL 100 Internet Security Gateway
31-4 Troubleshooting
31.6 Problems with the Password
Table 31-6 Troubleshooting the Password
PROBLEM CORRECTIVE ACTION
The Password field is case sensitive. Make sure that you enter the correct password
using the proper casing. Cannot
access the
ZyWALL.
Use the Reset button to restore the factory default configuration file. This will
restore all of the factory defaults including the password. See the Resetting
the ZyWALL section for details.
31.7 Problems with Remote Management
Table 31-7 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
Refer to the Remote Management Limitations section for scenarios when remote
management may not be possible.
When NAT is enabled:
Use the ZyWALL’s WAN IP address when configuring from the WAN.
Use the ZyWALL’s LAN IP address when configuring from the LAN.
Refer to the Problems with the LAN Interface section for instructions on checking your
LAN connection.
Cannot
access the
ZyWALL from
the LAN or
WAN.
Refer to the Problems with the WAN Interface section for instructions on checking your
WAN connection.