Nortel Networks 6.1 - Manual (Page 87)

Auto Attendant / 87
P0603544 02 Compact ICS 6.1 System Coordinator Guide
Because System Answer answers calls and then puts them on hold, the
feature should be turned off when no one is at the telephone to retrieve the
calls.
Turning CCR on or off
²¥¡ÜÛ
1. Press
²¥¡ÜÛ. The display shows the current status of CCR.
2. Press CHANGE or
£ and enter the System Coordinator password or
Basic password (the default passwords are
ЫЬЯЭЯ and
ЫЫаЭЫ) to select a setting: OFF, Bus. Open, or Bus. Closed.
3. Press OK or
¥ to confirm the change.
See the section on recording greetings for a description of the
Business Open and Business Closed greetings used with CCR.
Choosing the attendant telephone
Programming allows you to choose a telephone to be the attendant
telephone (attendant set). External calls that go unanswered at this
telephone are handled by System Answer.
You need the programming template found at the front of this guide. See
‘‘Getting started with Norstar’’ on page 15 for more information.
1. Press
²¥¥ЫЯЯЬЭЭ.
2. Press
ЫЬЯЭЯ (the default System Coordinator password).
The display shows Terminals&Setsˆ.
3. Press “ twice. The display shows System prgrmingˆ
4. Press ≠, ‘, and ≠. The display shows the
internal number of the current attendant telephone.
Tip -
You can program the feature code for turning
System Answer and CCR on or off on a memory button
with an indicator at the attendant telephone. You know
that the feature is turned on when the indicator is lit at the
attendant set.