Nortel Networks 6.1 - Manual (Page 239)

Using System features / 239
P0603544 02 Compact ICS 6.1 System Coordinator Guide
Accessing Norstar remotely over the public
network
1. Dial the Norstar system remote access number.
2. When you hear a stuttered dial tone, enter your COS password.
3. Wait for the system dial tone.
If your system uses System Answer or CCR, you may enter the DISA
number or Auto DN once your call has been automatically answered by one
of the features.
To use the system remotely, you must use a telephone with tone dialing to
call the system.
Remote access is possible only on lines that your installer or customer
service representative programs to allow auto-answer calls.
To use features on a remote Norstar system, press • followed by the
feature code. Even if you are calling from a Norstar system, press •
instead of
².
In certain situations, you may experience lower volume levels when using
Norstar remotely.
Tones
You may hear some of the following tones while accessing Norstar
remotely.
Tone What it means
Busy tone Dialed a busy line pool access code. You hear
system dial tone again after five seconds.
Stuttered dial tone Enter your COS password.
Norstar system dial tone You may use the Norstar remotely.