Nortel Networks 6.1 - Manual (Page 237)

Using System features / 237
P0603544 02 Compact ICS 6.1 System Coordinator Guide
Using your Norstar system from an
external location
You can use the lines and some of the features of a Norstar system from
outside the system. You can do this over the public telephone network
when you are away from the office, or you can call from another system,
over a private network.
An example of how remote access works is a sales representative who
spends a lot of time out of the office and who needs to make long distance
calls to the European office. Your Norstar system has a leased line to
Europe with reduced transatlantic charges. You provide that sales
representative with a Class of Service (COS) password that gives access to
the transatlantic line. The sales representative can then telephone into the
Norstar system from a hotel, enter their Class of Service password, and use
the leased transatlantic line to make calls.
Remote users can access Norstar lines, line pools, the page feature, and
remote administration (if enabled through Software Keys). The exact
facilities available to you through remote access vary, depending on how
your installer or customer service representative set up your system.
Controlling access to your Norstar system
It is important to maintain the security of your Norstar system by limiting
access to authorized users and limiting those users to the features they
need.
Remote users can make long distance calls.
Remember, a remote user can make long distance
calls that are charged to your company and can
make page announcements in your office unless
you create the proper restrictions for external
access lines.