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Using callback, Using callback 117 – Nortel Networks 6.1 User Manual

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Transferring calls / 117

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Compact ICS 6.1 System Coordinator Guide

Displays

Using Callback

When you direct a call you have answered to another telephone, the system
monitors the call to make sure it is answered. If no one answers the call
within a set length of time, the system directs it back to you.

Callback generates a variety of displays. Most occur after a set delay and
are listed in the index. Some occur immediately if the telephone to which
you are directing a call is out of service or otherwise unavailable. These are
listed with the descriptions of the specific features like Transfer or
Camp-on.

The person you were talking to has already
parked your call. You cannot park the same call.

You have attempted to use Call Park with no
active call on your telephone. If the call you want
to park is on hold, reconnect to it before you park
it.

You have entered an invalid retrieval code.

There was no call on the retrieval code you
entered.

You have tried to park a conference call. Split the
conference and park the calls separately. The
person who retrieves the calls can reconnect the
conference.

Record the code shown. Use Page (

²ßâ

)

or press

PAGE

to announce the call and its

retrieval code.

All available retrieval codes are in use. Transfer
the call or take a message instead.

For other displays, see ‘‘Common feature displays’’ on page 253.

Already parked

Get call first

Invalid number

No call on: 101

Park denied

Parked on: 402

PAGE

EXIT

Parking full