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Printronix P5000LJ Series User Manual

Page 192

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192

Chapter

9

Windows Troubleshooting Tips

The Ethernet cable is not plugged in, or the printer is not turned on. This
message is a communication failure between the NT 2000 server and the
NIC. Check cabling, IP address settings, gateway, etc.

Test page does not print or prints incorrectly.

1.

Is the printer online? Re-send test page.

2.

The print queue name in step 6 should be d1prn; however, the name can
be changed. To verify the queue names, print an Ethernet Test Page.

3.

The Printronix NT print driver requires P-Series emulation active on the
printer. The Generic/Text driver should print in any printer emulation.

4.

Delete then re-install Microsoft TCP/IP Print service on the server.