Spectra Precision ProMark 800 Reference Manual - Manual (Page 121)

109
Troubleshooting
Logging Data for RTK Troubleshooting Purposes - Reporting a
Problem to Tech Support
Logging the data received, processed and output by the
receiver may help Spectra Precision isolate RTK malfunction
when none of the available troubleshooting procedures has
allowed you to solve the problem.
This procedure is based on the capability of the receiver to
execute serial commands from a text file stored on a USB key.
You can create by yourself the text file required to launch this
process. Create the text file with the following content,
making sure the four commands are typed in that order:
$PASHS,MEM,2
$PASHS,ATL,ON
(Press the ENTER key after typing the last command. This is mandatory.)
Save the file as “autoconfig.cmd” and copy it to the USB key.
By naming the file that way, the receiver will automatically
prompt you to run the script when you connect the USB key
to the receiver.
Then follow the instructions below:
• Check that the receiver is not currently logging data. If it
is logging data, press the Log button to stop data logging.
• Connect the USB key to the receiver. Wait until the USB
logo appears on the receiver screen and a message is
prompted (
Upload Script?).
• Accept the request by pressing the Log button. The
receiver will then run the script from the text file, and then
will start logging the data, as indicated by the blinking
diskette icon on the receiver screen.
• After enough data has been recorded, firmly press the Log
button once, then wait until the diskette icon on the
screen stops blinking. When this happens, this means
data recording has been stopped.
• Turn off the receiver.
• Remove the USB key and read the content of the USB key
on your computer.
• Send the collected data file (ATL_yymmdd_hhmmss.log)
to Spectra Precision for further diagnosis.
When reporting a problem to Technical Support, please
attach to your email the response of your receiver to the
following commands:
$PASHQ,RID