Chapter 6. troubleshooting, List of alarms – Spectra Precision ProMark 800 Reference Manual User Manual
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Chapter 6. Troubleshooting
List of Alarms
Alarms are reported on the receiver display screen. A blinking 
warning sign appears on the status screen prompting you to 
press the Scroll button so you can read the alarm label.
To acknowledge an alarm message once the alarm label is 
displayed on the screen, press the Scroll button again. If 
several alarm messages are reported, press the Scroll button 
as many times. This will acknowledge each message, one 
after the other.
If the reason for raising an alarm persists, you won’t be able 
to acknowledge the alarm until you correct the problem.
Some of the alarms listed below can only be the result of a 
bad serial command submitted to the receiver (in command 
mode). Serial commands can be applied to the receiver in 
different ways, from the field terminal running your field 
software, or from a PC’s terminal window (through a serial 
connection).
#
Rank
Alarm Label
Symptoms & Remedies
0
Medium Software error
Receiver detected an internal error due to software. If persisting, 2nd-
level maintenance is required for the receiver.
1
Medium Unknown command
Unknown serial command received. Correct syntax and re-send com-
mand.
2
Medium Bad parameter
Not well-formatted parameter in the command sent. Correct syntax 
and re-send command.
3
Medium Bad command checksum
Serial command received with bad checksum. Correct checksum and 
re-send command.
4
Medium File open error
Receiver failed to open the raw data file. Restart the receiver an try 
again.
If error persists and selected storage medium is USB, change USB key 
and try again.
If error persists and selected storage medium is internal memory, re-
format internal memory using command $PASHS,INI,2 (configuration 
will be lost).
