Spectra Precision ProMark 800 Reference Manual User Manual
Page 117

105
Troubleshooting
Once the receiver is set to function in RTK (i.e. RTK firmware 
option has been enabled), it will compute RTK quality 
positions. In order to accomplish this, the rover must collect 
raw satellite data at its position and also receive RTK 
correction data transmitted by the base. Without these two 
components, the rover will not be able to fix RTK position 
solutions.
To determine if the rover is computing a fixed position, you 
can read the General Status screen (2nd parameter in upper 
line).
Using either the display screen or your field terminal, you 
have determined that the rover system is not computing a 
“Fixed” position. Follow the steps outlined below to 
troubleshoot this problem.
Step 1. Is the
Radio Receiving
Base Data?
To determine if the rover is receiving base data, examine the 
2nd line on the General Status screen. The Data Link icon 
should be visible. Refer to Radio Data Link Fails to Provide 
Base Corrections to Rover on page 101 if you need to fix this 
problem, and then come back to this procedure.
Step 2. Is the
Receiver Tracking
satellites?
Use either the front panel of the receiver or the field software 
running on your field terminal to determine if the rover is 
tracking satellites.
• If the receiver is not tracking satellites, refer to Receiver
is Not Tracking Satellites on page 98 and then come back 
to this procedure.
• If the receiver is tracking satellites, go to step 3 below.
Step 3. Are The
Base and Rover
Tracking at least 5
Common
Satellites?
In order for the rover to compute an RTK position, the base 
and rover must observe data from at least 5 common healthy 
satellites simultaneously. Without this common data, the 
rover cannot compute an RTK position.
Use the receiver front panel or the field terminal to determine 
if the base and rover are indeed tracking at least 5 common 
healthy satellites.
1. If the base and rover are not tracking at least 5 common
satellites:
•
Check satellite availability. Use GNSS Planning (
http:/
/www.spectraprecision.com/support/gnss-planning/
) to
check satellite availability for your current location and 
time. Look for the number of satellites available higher 
