Spectra Precision ProMark 800 Reference Manual User Manual
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Troubleshooting
than 5° above the horizon. Ensure at least 5 healthy 
satellites are available. If not, you will need to perform 
your survey at another time.
If the problem is not yet resolved and at least 5 
satellites are now tracked and used, your rover may be 
malfunctioning. Contact your local dealer or email 
technical support for assistance.
• Move the base or rover if sites have satellite
obstructions. If your base or rover site has any 
obstructions 5° above the horizon, the obstructions 
may be blocking essential satellites. If obstructions 
exist at the base or the rover, move the system to an 
open area.
If the problem is not yet resolved and at least 5 
satellites are now tracked and used, your rover may be 
malfunctioning. Contact your local dealer or email 
technical support for assistance.
2. If the base and rover are tracking at least 5 common
satellites, your rover may be malfunctioning. Contact your 
local dealer or email technical support for assistance.
Rover is Computing Positions with High Uncertainties
You find that the rover is computing a position but the 
uncertainties (HRMS, VRMS) assigned to the position are 
unacceptably high. Follow the steps outlined below to 
troubleshoot this problem.
Step 1. Is the
Receiver Set to
Function as an RTK
Rover?
The rover must be set to function in RTK rover mode in order 
for it to compute accurate RTK positions. If the rover is not 
set in RTK rover mode, the receiver will compute autonomous 
positions which could contain about 10 meters or more of 
error. This is probably the problem if HRMS and VRMS values 
are in the 10s of meters. Check that the system is configured 
as an RTK rover (see General status screen).
• If the receiver is not set to function as an RTK rover, use
the field software running your field terminal to set the 
different parameters making the receiver an operational 
rover.
RTK Base
RTK Rover
PP Base
PP Rover
Relevant to
•
