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General troubleshooting information, Miscellaneous problems and solutions – EXP Computer C4077-90960 User Manual

Page 317

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General Troubleshooting Information

Miscellaneous Problems and Solutions

The following lists symtoms and typical solutions to those problems.

Abnormal noises are evident; grinding or chattering when main
motor energized
.

From EP Area:

1

Replace Toner Cartridge.

2

Replace Main Gear Assembly.

From Tray 2 or 3:

1

Verify proper paper loading, acceptable media.

2

Inspect "fingers" on paper trays to assure proper paper size detection.

3

Replace Paper Input Unit.

4

Replace Main Gear Assembly.

From 2000 Sheet Feeder:

1

Check white plastic bushing on Tray 4. The bushing is located on the
Tray 4 main drive assembly (Figure 6-56). The bushing accepts the
Tray 4 pilot pin when Tray 4 is closed. Replace if broken.

2

Replace 2000 Sheet Feeder Vertical Transfer Assembly.

3

Replace 2000 Sheet Feeder Main Drive Assembly.

From MultiBin Mailbox:

1

Verify pawls are riding above the output rollers (Figure 7-20).

Won’t feed from Tray x when printing from application; PAPER
PATH TEST works fine.

Verify correct paper size:

1

Tray 1: From Control Panel TRAY MENU.

2

Tray 2, 3 or 4: Remove and reseat paper fences in correct position in
failing tray.

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