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EXP Computer C4077-90960 User Manual

Page 287

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Message

Error

Log

Category/

Message

Description

Recommended

Action

31.1.1 DISK NOT
INITIALIZED

Error
Message
31.01.01

An optional disk accessory is not properly
initialized. If the proper initialization
command is sent to the disk, the message
may be removed.

Press

[Select]

to continue.

Refer to the Windows JetAdmin
Utility or Macintosh LaserJet
Utility to initialize the disk.
Replace the Disk Cable Assembly.
Replace the Disk Assembly.
Replace the Formatter.

40.x MIO ERROR

Error
Message
40.00.00

An abnormal connector break in the specified
MIO card occurred while transferring data
from the computer to the printer.

x = 1: HP MIO port 1 (upper slot)
x = 2: HP MIO port 2 (lower slot)

Press

[Select]

to continue. Data

will be lost. The current print job
at the port in question will be
canceled. The physical port will
be removed from the list of active
ports. The system will continue
operating with all other active
ports. Cycle the printer’s power to
replace the port on the list of
active ports.

41.x ERROR

Error
Message

40.01
40.02
40.03
40.04
40.05

A temporary, non-fatal printing error
occurred. This error is saved in the error log.

x = 1: GENERAL MISPRINT ERROR
x = 2: BEAM DETECT MALFUNCTION
x = 3: IMPROPER PAPER SIZE
x = 4: NO VIDEO SYNC
x = 5: NOISY VIDEO SYNC REQ SIGNAL

Remove the page from the output
message bin, then press

[Select]

to continue. The page containing
the error will automatically reprint.
If the printer is set to AUTO
CONTINUE=ON, the printer will
automatically continue printing
when this error occurs. For
improper paper size errors, check
for paper jams. Refer to 13.x
PAPER JAM earlier in this table
for more information. If the error
persists, cycle power to the printer.

50.x FUSER ERROR
CYCLE POWER

*If LaserJet 5Si HM, the
Thermal Control PCA . . .

Service
Message

50.01.00
50.02.00
50.03.00
50.04.00

The fuser is malfunctioning, which may be
from either an overheating or under-heating
condition.

x =1: Fuser low temperature failure
x =2: Warm-up failure (timed out)
x =3: Over temperature failure
x =4: Bad fuser

Turn off the printer for at least 20
minutes and then turn it back on.
If the error continues: Verify that
the Fusing Assembly is installed
correctly and is fully seated into
its connectors (no bent pins or
pins outside their receptacles).
Reseat or replace the fuser cable
assembly. Replace the DC
Controller.

Thermal Control PCA is
malfunctioning instead of the
fuser.

Table 7-5

Printer Control Panel Messages (continued)

7-50 Troubleshooting