Xerox 7042 - Manual (Page 125)

Maintenance Procedures
Error Codes
If the machine is not operating properly, compare the symptoms
of the machine with the items in the following sections to
determine if you can correct the problem. If the problem
continues, contact the Xerox Facsimile Customer Support Center
or your service representative.
Support Center
If the machine does not operate properly, compare the operation
with the conditions in the System Errors table. This table lists
items you can use to verify that the machine is in the proper
working order.
If the machine has trouble while it is transmitting or receiving a
document, the LCD displays an error message and the machine
emits a tone. Compare the display with the Error Conditions
table to determine the cause of the trouble.
If the machine prints poor quality copies, refer to the Printer
Errors section to determine how to Improve the quality.
The machine provides communication information codes that list
the results of each communication. The messages and the
codes are either displayed in the LCD or they are printed in the
lists and reports. Refer to the Error Codes table for a
description of the codes and actions to take to correct any
errors.
If you have an error with the machine and can not correct the
error using the tables or for further assistance, contact the Xerox
Facsimile Customer Support Center. Have available the serial
number of the machine and any messages the LCD displays.
Contact the support center at the following telephone number:
• USA
• Canada
— Toronto
— Other 416 area codes
— Quebec
— Other than above
1-800-527-0214
477-9912
1-800-387-0448
1-800-387-4300
1-800-387-4311
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