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Relay (internal) does not work, Upgrading firmware issues, Firmware upgrade failures – KMC Controls FlexStat Operation Guide User Manual

Page 37: Firmware upgrade failures on, Caution

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FlexStat 37

Operation Guide, Rev. R

Relay (Internal) Does Not Work

CAUTION

Relays are for Class-2 voltages (24 VAC) only.
Do not connect line voltage to the relays!

NOTE: Max. output current is 1 A for individual

relays @ 24 VAC/VDC or a total of 1.5 A

per bank of 3 relays (relays 1–3, 4–6, and

7–9). Do not attach a device that draws

current that exceeds the corresponding

value. Relays are NO, SPST (Form “A”).

• Check current draw of load. Substitute an output

device that draws less current.

• Check that the output is on.
• See

Wiring Issues on page 39

.

• Restart the FlexStat.
• If Restore Factory has just been performed, see

the Note and Cautions in

Restore Factory on

page 27

.

• If the firmware has just been upgraded, firm-

ware for the wrong model type may have been

installed (e.g., BAC-1xx63 firmware accidentally

installed in a model BAC-1xx36). In the About

menu, ASV may simply read “CUSTOM” instead

of something like “BAC_1xx36 R1.1.0.5” as it

normally would have done. If so, repeat the firm-

ware upgrade and ensure that the correct type of

firmware is selected for the connected model.

NOTE: ASV in the About menu will also show

CUSTOM if any built-in Control Basic

program (1–5) is not running or has auto-

run disabled.

Upgrading Firmware Issues

NOTE: See also the HTO-1103 (KMD-5699)

FlexStat Firmware Flash Upgrade Kit

Installation Guide, for more information.

(The KMD-5699 product number was

changed to HTO-1103 in August 2010.)

CAUTION

To prevent damaging the FlexStat or programming
pod, be sure all the pins align properly with the
sockets!

To prevent damage, never plug the programming
pod into a FlexStat that is powered. Always attach
the power cable last.

To prevent the possibility of damage caused by
a ground loop between the FlexStat transformer
and the computer power supply, using an optically
isolated USB hub or using a laptop operating on
batteries only is recommended.

Firmware Upgrade Failures

• If a message appears that the operation has

failed, ensure the WD (watch dog) jumper is

TEMPORARILY removed during the upgrade

process! Reinstall the jumper on the two pins

closest to the center of the board after the

upgrade process is complete! (See illustration

below.) After the update, a FlexStat with a miss-

ing jumper may seem to be operating correctly,

but it may lock up at a later time.

NOTE: To replace a lost WD jumper, use a standard

2.54 mm computer jumper sourced locally.

A KMC HPO-0063 jumper can also be

used if the finger tab is cut off to clear the

backplate.

Flash

Port

Backplate

Wiring

Connectors

Backplate Wiring

Connectors

Flash

Port

WD Jumper

Location

Varies by

Model and Is

Shown in

Normal

Operating

Position

(Toward

Center of

Board)—

REMOVE for

Firmware

Update

WD

Jumper

(BAC-12xxxx)

WD Jumper

(BAC-10000 Series)

WD Jumper

(BAC-13xxxx/14xxxx)