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Ms/tp network communication issues, Cover, display, and reset issues, Cover binds on backplate – KMC Controls FlexStat Operation Guide User Manual

Page 31: Caution

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FlexStat 31

Operation Guide, Rev. R

• Reduce the Max Master number down to the

minimum needed for that network—see

(Ad-

vanced) Communications (BACnet) on page 14

.

• Install latest driver and check latency settings.

See Latency Settings for KMD-5576 Service Bul-

letin (SB0308A) on the KMC web site.

See also

MS/TP Network Communication Issues

below.

MS/TP Network Communication Issues

NOTE: In firmware R2.0.0.6 and later, Configure

must first be selected before any values

can be changed.

• Check the phasing of the power and network

lines. See

Wiring Issues on page 39

.

• Check route status, MAC address, and device in-

stance numbers (especially for duplicate numbers

on the network)—see

(Advanced) Communica-

tions (BACnet) on page 14

and

(Advanced) BACnet

Device Properties on page 17

.

• Check that EOL switches are fully latched in the

correct positions (see the relevant FlexStat Instal-

lation Guide).

Check baud rate—see

(Advanced) Communica-

tions (BACnet) on page 14

.

• Reduce the Max Master number down to the

minimum needed for that network—see

(Ad-

vanced) Communications (BACnet) on page 14

.

Ensure wiring is correct. See

Wiring Issues on

page 39

.

• If a new BAC-12xxxx FlexStat is installed on an

old BAC-10000 series backplate, the input/power/

communications terminals are misaligned. MS/

TP communications may be damaged. Replace

the old backplate with the new backplate that is

designed for and included with the BAC-12xxxx.

If the FlexStat is damaged, replace it with another

BAC-12xxxx.

Cover, Display, and Reset Issues

Cover Binds on Backplate

• To remove the cover, turn the hex screws in the

bottom and top of the FlexStat CLOCKWISE

only until they clear the cover. Pull the cover

away from the backplate (mounting base).

CAUTION

To prevent mounting screws from causing damage
to the case or circuit board, DO NOT TURN THE
SCREWS IN FARTHER THAN NECESSARY to remove
the cover. Using a power screwdriver on these
screws is not recommended. Also, use only the
mounting screws supplied by KMC Controls since
other types of screws may damage the FlexStat.

• Carefully remove the FlexStat cover from the

backplate and inspect for bent pins and/or termi-

nal socket connectors. If cover pins are bent, use

a needle-nose pliers to straighten them. If socket

connectors are bent, use a pointed object (such

as a thumbtack or straightened paperclip) to

straighten them. (Pushing the pointed object into

the socket from the back side can be helpful.)

• Replace the backplate.
NOTE: When installing the cover on the

backplate, be sure to not pinch or dislodge

any wiring. Do not use excessive force.

If there is any binding, pull out cover

and examine pins and terminal socket

connectors.

CAUTION

The 6-external-input BAC-12xxxx/13xxxx/14xxxx
series are NOT COMPATIBLE WITH THE
BACKPLATES OF OLDER (3-external-input) BAC-
10000 Series FlexStats! If replacing an older
3-external-input FlexStat, replace the backplate as
well.

CAUTION

The 6-external-input BAC-12xxxx/13xxxx/14xxxx
series are NOT COMPATIBLE WITH THE
BACKPLATES OF OLDER (3-external-input) BAC-
10000 Series FlexStats! If replacing an older
3-external-input FlexStat, replace the backplate as
well.