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Co2 level is “too high, Dcv menu is not visible, Input values are outside the expected range – KMC Controls FlexStat Operation Guide User Manual

Page 34: Humidification/dehumidification issues, Motion/occupancy sensor does not work, Temperature reading is incorrect, Level is “too high, Input values are outside the expected

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FlexStat 34

Operation Guide, Rev. R

CO

2

Level Is “Too High”

• See the CO

2

and DCV Sequences Are Not Work-

ing section above.

• To reduce nuisance complaints by occupants,

turn off the visibility of the CO

2

level rotation in

the display. See

(Advanced) User Interface (UI)

on page 21

.

DCV Menu Is Not Visible

• In the BAC-12xxxx/13xxxx/14xxxx models, DCV

Setup is visible only when an application with a

modulating economizer option is enabled. See

Damper Setup on page 7

.

Input Values Are Outside the Expected Range

• Check that ALL the input pull-up resistor

switches are fully latched in the correct positions.

See the Connections and Wiring section of the

relevant FlexStat Installation Guide. A single

incorrect switch position may affect multiple

inputs. All input switches must be latched in

either the 10K Ohm or the 0–12 VDC position

even if no input is connected! Input switch

pairs (3-4, 5-6, and 7-8) must never have both

switches set in the same direction—if switch 3

is set to the left, for example, 4 must be set to

the right (or vice versa).

• Check that the correct input type is selected on

the Inputs screen. A Type III thermistor is the

default on external inputs. See

(Advanced) Inputs

on page 17

.

• Check input wiring. See

Wiring Issues on page 39

.

• Check connected sensors.
• Using BACstage or TotalControl, check that the

input is not configured as “Out Of Service.”

• Restore the FlexStat to factory settings (see

Reset-

ting the FlexStat on page 26

)

and reconfigure.

• For an external CO

2

sensor connected to IN9,

allow at least 15 minutes after installation for the

reading to stabilize.

Humidification/Dehumidification Issues

• See

Humidity Setup on page 8

.

Motion/Occupancy Sensor Does Not Work

• The initial firmware (R.1.0.0.0 and earlier) did not

support this sensor within the built-in selectable

programs. Custom programming was required—

see the

FlexStat Application Guide

. Upgrade to

the latest firmware for built-in support.

• After an initial power-up or restart, the motion/

occupancy sensor requires about 30 seconds

before it will begin responding to motion.

• The motion/occupancy sensor initiates override

only during “off” times in the schedule. See

Schedules on page 24

.

• Check that the motion sensor is enabled and

detects motion. See

Motion Sensor Setup on page

8

.

• Using BACstage or TotalControl, check that BI6

(occ status) is not configured as “Out Of Service.”

• The FlexStat must be installed where there is a

clear view of typical traffic area (reliable range is

out to about 33 feet). Remove or move obstacles.

Reinstall the FlexStat in a more optimal location

if necessary.

• Connect remote motion sensors to an input

(requires custom programming).

• For more information on detection performance,

patterns, configuration, programming, and other

issues, see the Motion/Occupancy Sensor section

in the

FlexStat Application Guide

.

Temperature Reading Is Incorrect

• Check that the correct °F/°C temperature scale is

selected—see

Navigation on page 4

.

• Fahrenheit decimal values are not displayed by

default but can be enabled in the User Interface

menu—see

Show Temperature Tenths (Decimals)

on page 21

.

• Check for the correct remote temperature sensor

configuration—see

Sensor Setup on page 9

.

• After applying power for the first time (or after an

outage), allow the FlexStat to self-calibrate a few

minutes before verifying temperature reading.

(Allow BAC-13xxxx/14xxxx FlexStats with CO2

sensors to stabilize for about 30 minutes.)

• If the discrepancy is small, adjust the calibration

offset—see

(Advanced) Inputs on page 17

.

• Check that the thermistor (on models without

humidity sensors) is centered in its hole at the

bottom of the case and has an air gap around it.