Technical support and resources, Technical support, Knowledgebase – Rockwell Automation FactoryTalk Historian SE 3.01 Installation and Configuration Guide User Manual
Page 13: Worldwide support, Training programs
Overview Chapter 1
Rockwell Automation Publication HSE-IN024A-EN-E–December 2012
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Rockwell provides dedicated technical support internationally, 24
hours a day, 7 days a week.
You can read complete information about technical support
options, and access all of the following resources at the Rockwell
Automation Support Web site
Please visit Rockwell Automation Customer Support Center
for access to user
forums, sample code, software and firmware updates, product
manuals, and other downloads.
The Customer Support Center offers an extensive online
knowledgebase that includes frequently asked questions (FAQs) and
the latest patches. Please visit the support site
and select the Knowledgebase link located under Tools &
Resources to:
• View technical and application notes.
• Obtain software patches and firmware updates.
• Subscribe to product and service e-mail notifications.
• Ask questions.
If you are not located in North America and want to contact
Rockwell Automation Support, use the Worldwide Locator
for worldwide
contact information.
Rockwell Automation offers a wide range of training programs that
include e-learning, regularly scheduled and custom-tailored classes,
self-paced training, and certificate programs. For more information
on the trainings, visit the Rockwell Automation Training site
Technical Support and
Resources
Technical Support
Knowledgebase
Worldwide Support
Training Programs