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Error: server not found – Rockwell Automation FactoryTalk Historian SE 3.01 Installation and Configuration Guide User Manual

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Chapter 7 Troubleshooting FactoryTalk Historian


110

Rockwell Automation Publication HSE-IN024A-EN-E–December 2012

Message

The requested server was not found in the known
servers table.

Cause

The error occurs when you try to create a new Data Collection
Interface from a computer that has FactoryTalk Historian SE Live

Data Interface installed. Your client computer could not locate the
FactoryTalk Historian SE server.

Resolution

Manually create a connection to the FactoryTalk Historian SE
server computer. See the instruction below.

To manually create a connection to the FactoryTalk Historian
SE server computer:

1. On your client computer, go to

Start > All Programs >

Rockwell Software > FactoryTalk Historian SE System
Management Tools
. The System Management Tools dialog
box appears.

2. From the menu bar, select File > Connections. The

Connection Manager dialog box appears.

3. Select the FactoryTalk Historian SE server to which you want

to connect.
If the server name is not listed, do the following:

1. From the menu bar, select Server > Add Server. The Add

Server dialog box appears.

2. In the Network Node text box, type the fully qualified

domain name (FQDN) of the server.

3. Clear the Confirm check box, and click OK.

The new server is added to the server list.

Error: Server Not Found