Rockwell automation support, Back cover, Rockwell automation support -2 – Rockwell Automation 1756-SYNCH ControlLogix SynchLink Module User Manual User Manual
Page 146: Installation assistance, New product satisfaction return

Publication 1756-UM521C-EN-P - July 2004
2
PN 957831-63
Supersedes Publication 1756-UM521B-EN-P - September 2001
Copyright © 2004 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support
Rockwell Automation provides technical information on the web to assist you
in using our products. At http://support.rockwellautomation.com, you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24
hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial
help in getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is
not functioning and needs to be returned:
United States
1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for
return procedure.