Campbell Scientific CR1000 Measurement and Control System - Manual (Page 420)

Section 9. Maintenance
420
Remove six nuts, then open the clam shell.
Figure 133: Remove and replace battery
Remove the lithium battery by gently prying it out with a small flat point
screwdriver. Reverse the disassembly procedure to reassemble the CR1000.
Take particular care to ensure the canister is reseated tightly into the three
connectors.
9.3 Repair
Occasionally, a CR1000 requires repair. Consult with a Campbell Scientific
applications engineer before sending any product for repair. Be prepared to
perform some troubleshooting procedures while on the phone with the
applications engineer. Many problems can be resolved with a telephone
conversation. If a repair is warranted, the following procedures should be
followed when sending the product.
Products may not be returned without prior authorization. The following contact
information is for US and International customers residing in countries served by
Campbell Scientific, Inc. directly. Affiliate companies handle repairs for
customers within their territories. Please visit www.campbellsci.com to determine
which Campbell Scientific company serves your country.
To obtain a Returned Materials Authorization (RMA), contact CAMPBELL
SCIENTIFIC, INC., phone (435) 227-2342. After an applications engineer
determines the nature of the problem, an RMA number will be issued. Please
write this number clearly on the outside of the shipping container. Campbell
Scientific's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321‐1784