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3 profile operations fail, 13 troubleshooting user accounts, 1 incorrect privileges – HP OneView User Manual

Page 218: 2 unauthenticated user or group, User accounts and groups

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27.12.3 Profile operations fail

Possible cause and recommendation

Symptom

The enclosure is no longer managed by the appliance

To prevent losing all allocated virtual IDs, perform the following steps before forcibly deleting the
server profile.

1.

Use REST APIs to get the server profile.

GET /rest/server-profiles

2.

Force delete the profile using the UI or REST APIs.

3.

Recreate the IDs using the User Specified option in the UI, or use REST APIs to create the server
profile:
a. Get the server profile.

GET /rest/server-profiles

b. Edit the server profile.

1) Remove uri, serverHardwareTypeUri, enclosureGroupUri, enclosureUri,

and enclosureBay.

2) Change the serverHardwareUri value to the server the profile is going to be

associated to.

3) Change serialNumberType from Virtual to UserDefined.
4) In the connections property, change macType from Virtual to UserDefined.
5) In the connections property, change wwpnType from Virtual to UserDefined.
6) In the connections property, if applicable change networkUri with the correct

networks.

c. Create the server profile.

POST /rest/server-profiles

Message indicates
that the server is
managed by
another
management
system

27.13 Troubleshooting user accounts

27.13.1 Incorrect privileges

Users must have view privileges (at minimum) on a managed object to see that object in the user
interface.

Possible cause and recommendation

Symptom

Your assigned role does not have the correct privileges

Request a different role or an additional role from the Infrastructure administrator in order
to do your work

Unable to see specific
resource information
or perform a resource
task

27.13.2 Unauthenticated user or group

Each user is authenticated on login to the appliance by the authentication service that confirms the
user name and password. The Edit Authentication screen enables you to on the appliance; the
default values are initially populated during first time setup of the appliance.

Possible cause and recommendation

Symptom

1.

From the Users screen, click Add Directory User or Group.

2.

Click add a directory.

3.

From the Edit Authentication screen, click Add directory.

4.

Provide the requested information

5.

Click OK

Unable to configure a
directory user or
group

218

Troubleshooting