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28 restoring an appliance from a backup file, 29 support and other resources – HP OneView User Manual

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27.12.3 Profile operations fail........................................................................................218

27.13 Troubleshooting user accounts...................................................................................218

27.13.1 Incorrect privileges............................................................................................218
27.13.2 Unauthenticated user or group...........................................................................218
27.13.3 User public key is not accepted..........................................................................219
27.13.4 Directory service not available...........................................................................219
27.13.5 Cannot add directory service.............................................................................219
27.13.6 Cannot add server for a directory service............................................................220
27.13.7 Cannot add directory user or group....................................................................220

28 Restoring an appliance from a backup file............................................221

28.1 Roles.......................................................................................................................221
28.2 Restore operation overview........................................................................................221
28.3 Preparing to restore an appliance..............................................................................222
28.4 Restore an appliance from a backup file......................................................................223
28.5 Using REST APIs to restore an appliance from a backup file...........................................224
28.6 Creating a custom script to restore an appliance..........................................................224
28.7 Post-restoration tasks.................................................................................................224

29 Support and other resources..................................................................227

29.1 Gather information before contacting an authorized support representative...........................227
29.2 How to contact HP........................................................................................................227
29.3 Get connected to the HP OneView online user forum.........................................................227
29.4 Software technical support and software updates..............................................................227

29.4.1 Registering for software technical support..................................................................227
29.4.2 Using your software technical support and update service..........................................228
29.4.3 Obtaining HP OneView software and firmware updates.............................................228
29.4.4 Obtaining software and drivers for HP ProLiant products.............................................228
29.4.5 Warranty.............................................................................................................228

29.5 Related information.......................................................................................................228
29.6 Submit documentation feedback......................................................................................229

A Step by step: Configuring an example data center using HP OneView..........231

A.1 Tasks you can perform without data center hardware...........................................................231
A.2 Information about the sample data center..........................................................................231

A.2.1 Sample data center hardware...................................................................................231
A.2.2 Data center networks...............................................................................................233

A.2.2.1 Fibre Channel networks....................................................................................233
A.2.2.2 Ethernet Networks...........................................................................................235

A.3 Planning the configuration...............................................................................................236

A.3.1 Planning for installation of the appliance....................................................................236
A.3.2 Planning for network sets.........................................................................................237
A.3.3 Planning for users and roles.....................................................................................237
A.3.4 Planning resource names.........................................................................................238

A.4 Installing the appliance...................................................................................................238
A.5 Provisioning eight host servers for VMware vSphere Auto Deploy..........................................238

A.5.1 Workflow...............................................................................................................238
A.5.2 Downloading the latest firmware bundle and adding it to the appliance........................239
A.5.3 Configuring the networks and network sets.................................................................239

A.5.3.1 Configuring the Fibre Channel SAN networks......................................................239
A.5.3.2 Configuring the Ethernet networks......................................................................240
A.5.3.3 Configuring the network sets.............................................................................242

A.5.4 Creating a logical interconnect group and its uplink sets..............................................244

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