HP OneView - Manual (Page 210)

27.5.2 Add server blade is unsuccessful
Possible cause and recommendation Symptom
If a server blade previously associated with this profile is re-inserted in a different place (different
bay or enclosure), an error message is shown.
The edit link within the expanded error message causes the new server blade location to be
pre-populated in the edit profile dialog’s location field when it is displayed.
Same server blade, different bay error
1. Manually move the server profile to a server blade in a different bay using the Edit Server
Profile screen. If you come to this screen via the edit link the error message, it is auto-filled
in for the server hardware value, with the appropriate change indications at the bottom of
the dialog.
2. Click OK.
Different server blade, same bay error
Server profiles are associated by UUID to a specific server blade. If the wrong server blade is
put back in the bay, an error is displayed, which can only be removed by resolving the conflict.
Server Hardware hyperlink will point to the new server blade’s Server Hardware screen.
Connections will still show disabled status.
The Server Hardware screen displays normally, since it doesn’t recognize it was ever associated
with a server profile.
Add server blade
failed
27.5.3 Certificate Error
Possible cause and recommendation Symptom
The OA single sign-on certificate can be corrupted when the OA firmware is downgraded to
a lower version and then is upgraded to a higher version.
Reset the OA:
1. From the OA UI, select security+HPSIM SSO.
2. Delete the corrupted certificate, which is shown in yellow.
3. To re-install the original certificate, refresh the enclosure.
Invalid certificate error
message is displayed
27.6 Troubleshooting firmware bundles
27.6.1 Incorrect credentials
Possible cause and recommendation Symptom
Incorrect credentials for a server
•
The user name or password you supplied is not valid for a iLO management processor while
attempting to update server firmware. Correct the credentials and then add the enclosure
again..
The iLO user name or
password is invalid
OA credentials unavailable
The appliance was unable to get Onboard Administrator (OA) credentials for the enclosure
while attempting to update the firmware.
•
Add the enclosure again.
Unable to get
Onboard
Administrator (OA)
credentials
210 Troubleshooting