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Watlow EZ-ZONE RM Limit Module Rev C User Manual

Page 2

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Safety Information

We use note, caution and warning symbols throughout this

book to draw your attention to important operational and safety

information.

A “NOTE” marks a short message to alert you to an important

detail.
A “CAUTION” safety alert appears with information that is

important for protecting your equipment and performance. Be

especially careful to read and follow all cautions that apply to

your application.
A “WARNING” safety alert appears with information that is

important for protecting you, others and equipment from dam-

age. Pay very close attention to all warnings that apply to your

application.
The safety alert symbol, (an exclamation point in a triangle)

precedes a general CAUTION or WARNING statement.
The electrical hazard symbol, (a lightning bolt in a triangle)

precedes an electric shock hazard CAUTION or WARNING
safety statement. Further explanations follow:

Symbol

Explanation

CAUTION – Warning or Hazard

that needs further explanation

than label on unit can provide.

Consult User's Guide for further

information.

ESD Sensitive product, use proper

grounding and handling tech-

niques when installing or servic-

ing product.

Unit protected by double/rein-

forced insulation for shock hazard

prevention.

Do not throw in trash, use proper

recycling techniques or consult

manufacturer for proper disposal.

Enclosure made of Polycarbonate

material. Use proper recycling

techniques or consult manufac-

turer for proper disposal.

Unit can be powered with either

alternating current (ac) voltage or

direct current (dc) voltage.

Unit is a Listed device per Un-

derwriters Laboratories®. It has

been evaluated to United States

and Canadian requirements for

Process Control Equipment. UL

61010 and CSA C22.2 No. 61010.

File E185611 QUYX, QUYX7.

See:

www.ul.com

Unit is compliant with European

Union directives. See Declaration

of Conformity for further details

on Directives and Standards used

for Compliance.
Unit has been reviewed and ap-

proved by Factory Mutual as a

Temperature Limit Device per FM

Class 3545 standard. See:

www.fmglobal.com

Unit has been reviewed and ap-

proved by CSA International for

use as Temperature Indicating-

Regulating Equipment per CSA

C22.2 No. 24. See:

www.csa-international.org

Warranty

The EZ-ZONE® RM Limit module is manufactured by ISO

9001-registered processes and is backed by a three-year warranty to

the first purchaser for use, providing that the units have not been

misapplied. Since Watlow has no control over their use, and some-

times misuse, we cannot guarantee against failure. Watlows' obli-

gations hereunder, at Watlows' option, are limited to replacement,

repair or refund of purchase price, and parts which upon examina-

tion prove to be defective within the warranty period specified. This

warranty does not apply to damage resulting from transportation,

alteration, misuse or abuse. The purchaser must use Watlow parts

to maintain all listed ratings.

Technical Assistance

If you encounter a problem with your Watlow controller, review

your configuration information to verify that your selections are

consistent with your application: inputs, outputs, alarms, limits, etc.

If the problem persists, you can get technical assistance from your

local Watlow representative (see back cover), by e-mailing your ques-

tions to [email protected] or by dialing +1 (507) 494-5656

between 7 a.m. and 5 p.m., Central Standard Time (CST). Ask for

for an Applications Engineer. Please have the following information

available when calling:

• Complete model number

• All configuration information

• User’s Guide

• Factory Page

Return Material Authorization (RMA)

1. Call Watlow Customer Service, (507) 454-5300, for a Return

Material Authorization (RMA) number before returning any

item for repair. If you do not know why the product failed, con-

tact an Application Engineer or Product Manager. All RMA’s

require:

• Ship-to address

• Bill-to address

• Contact name

• Phone number

• Method of return shipment

• Your P.O. number

• Detailed description of the problem

• Any special instructions

• Name and phone number of person returning the product.

2. Prior approval and an Return Merchandise Authorization num-

ber from the Customer Service Department is required when

returning any product for credit, repair or evaluation. Make

sure the Return Merchandise Authorization number is on the

outside of the carton and on all paperwork returned. Ship on a

Freight Prepaid basis.

3. After we receive your return, we will examine it and try to

verify the reason for returning it.

4. In cases of manufacturing defect, we will enter a repair order,

replacement order or issue credit for material returned. In cases

of customer misuse, we will provide repair costs and request a

purchase order to proceed with the repair work.