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Windows me users, Macintosh users – Roland maxWerk Musical Instrument User Manual

Page 143

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143

Troubleshooting

Windows Me users

1. With all USB cables disconnected, start up Windows. (USB keyboard and USB mouse excepted)

2. After connecting the VariOS to your computer via a USB cable, turn on the power of the VariOS.

3. Exit all applications before deleting the driver.

4. Open the

Control Panel

, and double-click

System

.

* Depending on the state of your computer,

System

may not appear in the

Control Panel

. In this

case, click “

Show all control panel options

.”

5. Click the

Device Manager

tab.

6. Double-click “

Sound, video, and game controllers

” to see a list of devices.

7. From the list, click “

Roland VariOS

” to select it, and click

[Remove]

.

8. A dialog box will appear, asking you to confirm that you want to delete the driver. Verify the

contents, and click

[OK]

.

9. Click

[Close]

to close

System Properties

.

10.Disconnect the USB cable from the VariOS.

11.In

Control Panel

, click

Folder Options

and then click the

Display

tab.

12.In

Advanced settings

of the

View

tab, remove the check mark for “

Hide protected operating

system files (Recommended)

,” click “

Show hidden files and folders

,” and then click

[OK]

.

13.Click

Start

Find

Files or folders

.

14.In “

Search location

,” select “

Local hard drive

.” Then in “

Name of file or folder

,” type

*0026.*

” and click

[Begin search]

.

15.Of the files that are found, delete the five files

Rdas0026.DLL, Rddp0026.dat

,

Rddv0026.drv

,

Rdvx0026.vxd

, and

Rdwm0026.sys

. If the list shows

Rdif0026.inf

or

RolandRDIF0026.INF

,

delete these files as well.

* Never delete any file other then the files specified here.

16.Restart Windows.

Macintosh users

1. Disconnect the USB cable (by which the VariOS is connected) from your Macintosh.

2. From the

system extensions

folder, drag “

USB VariOS Driver

” into the trash to delete it.

3. Delete

VariOS

from the

OMS Folder

inside the System folder.

4. Restart the Macintosh.