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Roland maxWerk Musical Instrument User Manual

Page 132

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132

Troubleshooting

4. Click the Windows

Start

button, and from the menu that appears, choose

Settings

|

Control

Panel

.

5. Double-click the

System

icon. The

System Properties

dialog box will appear.

6. Click the

Device Manager

tab.

In Windows XP, select the

System Properties Hardware

tab, and click

Device Manager

.

7. Check whether

“Roland VariOS”

with an

“!”

or

“?”

symbol is displayed below

“Other

Devices,”

“Sound, Video, and Game Controllers,”

or

“Universal Serial Bus Controller.”

If

you find any such indication, select it and click

[Delete]

.

8. A dialog box will ask you to confirm deletion of the device. Verify the contents of the dialog box,

and then click

[OK]

. In the same way, delete all occurrences of

“Roland VariOS”

that have an

“!”

or

“?”

symbol.

9. Check whether

“Composite USB Device,” “USB Device,”

or

“USB Composite Device”

with

an

“!”

or

“?”

symbol is displayed below

“Other Devices," “Sound, Video, and Game

Controllers,”

or

“Universal Serial Bus Controller.”

If you find any such indication, you need to

determine whether it has appeared because the VariOS has been detected incorrectly, or because
there is a problem with some other device. To determine this, switch off the power of the VariOS.

If the

“Composite USB Device”

(or other) indication disappears when you turn off the power of

the VariOS, then it is the VariOS that has been incorrectly detected. Return to step 2 and continue
the procedure, and when you reach step 8, delete the information that was detected incorrectly. If
the indication does not disappear when you turn off the power of the VariOS, then this indication
refers to a different device. Do not delete it.

“Composite USB Device,” “USB Device,”

or

“USB Compatible Device”

may sometimes

indicate a device other than the VariOS. Be careful not to accidentally delete the registration for
another device. If you delete the registration for another device, you will have to reinstall the
driver for that device.

10.A dialog box will ask you to confirm deletion of the device. Verify the contents of the dialog box,

and click

[OK]

. Delete each unwanted occurrence of

“Composite USB Device,” “USB Device,”

or

“USB composite device”

indications with an

“!”

or

“?”

symbol.

11.Turn off the power of the VariOS, then delete the driver. (➝

Deleting the driver

(p. 142))

12.Restart Windows. Then install the driver once again. (➝

Installing the Driver

(p. 22)).

* If the problem still occurs after you have taken the above measures, please refer also to the Readme file for

the USB driver. The Readme file is on the CD-ROM.

Q. Can’t install/delete/use the driver in Windows XP/2000

Did you log on to Windows as a user with administrative privileges?

In order to install/delete/re-install the driver in Windows XP/2000, you must be logged into
Windows as a user with administrative privileges, such as Administrator. For details, please contact
the system administrator for your computer system.

Did you make “Driver Signing Options”?

In order to install/re-install the driver, you must make “

Driver Signing Options

.”

(

Windows XP

p. 22,

Windows 2000

p. 26)