C.5 smartosd faq, C.5.1 windows 2000 installation failure, Smart – IEI Integration DM_Series v1.14 User Manual
Page 196: Figure c-1: dll missing
DM Series Industrial Monitor
Page 196
C.5 smartOSD FAQ
For troubleshooting, please see the steps below:
C.5.1 Windows 2000 Installation Failure
Installation fails under Windows 2000 and shows the following image:
Figure C-9: DLL Missing
Solution
: Download and install service pack Windows Installer 3.1