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Telex RTS OMS OMNEO Main Station Advanced Digital Partyline Intercom Base (5-Pin Female) User Manual

Page 160

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160

en | Alarms menu

OMS OMNEO Main Station

01-2021 | 03 | F.01U.380.820

Technical Manual

Bosch Security Systems, LLC

Alarm Popup

Description

Solution
Check if:

No MAC address defined for
Control port

Depending on which
MAC address is missing,
that network interface
would not be
operational.

Power-cycle the OMS.

OMNEO PTP clock
synchronization unlocked

The OMNEO
synchronization clock
was lost.

Ensure the OMNEO clock
master is always powered-on.
You can select an OMNEO
device as the "preferred
master" and ensure that
device is always powered-on.

Check that the network
switches adhere to the
recommended OMNEO switch
settings. For more
information, refer to

https://

products.rtsintercoms.com/
binary/
OMNEONetworkRequirements
AndConsiderations.pdf

.

No OMNEO links are up

None of the four
OMNEO connectors has
network links.

There is a bad cable.

There is a loose/intermittent
cable connection.

The switch or some other
device in the network
powered-off.

OMNEO network interfaces
are on different subnets

OMNEO Control and
Audio interfaces are on
different subnets.

Check the OMNEO network
settings in the menu Configuration
| Network OMNEO:

If using static IP addresses,
change one or both of the
addresses so the subnets
match.

If using DHCP, check the
DHCP server settings and
ensure OMS and the DHCP
server can communicate on
the network.

Power-cycle OMS.

For more information on Subnets
and Network Masks, refer to

https://support.microsoft.com/en-
us/help/164015/understanding-
tcp-ip-addressing-and-subnetting-
basics

.