TA Triumph-Adler DCC 6526L User Manual
Page 434
Troubleshooting
10-7
10
*
You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
**
You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
—
When making copies
Adjust the color balance.
When printing from a computer
Adjust the color using the Printing
System Driver.
Printing
System
Driver
Operation
Guide
Cannot send via SMB.
Is the network cable
connected?
Connect the correct network cable
securely.
Have the network settings for
the equipment been
configured properly?
Configure the TCP/IP settings
properly.
Have the folder sharing
settings been configured
properly?
Check sharing settings and access
privileges under the folder
properties.
Has the SMB protocol been
set to [On]?
Set the SMB protocol setting to
[On].
Has the [Host Name] been
entered properly?
Check the name of the computer to
which data is being sent.*
Has the [Path] been entered
properly?
Check the share name for the
shared folder.
Has the [Login User Name]
been entered properly?
Check the domain name and login
user name.**
Has the same domain name
been used for the [Host
Name] and [Login User
Name]?
Delete the domain name and
backslash ("\") from the [Login
User Name].
Has the [Login Password]
been entered properly?
Check the login password.
Have exceptions for
Windows Firewall been
configured properly?
Configure exceptions for Windows
Firewall properly.
Do the time settings for the
equipment, domain server,
and data destination
computer differ?
Set the equipment, domain server,
and data destination computer to
the same time.
—
Is the touch panel displaying
Send error
.?
Refer to Responding to Send Error.
Symptom
Checkpoints
Corrective Actions
Reference
Page