1 how to receive repair service, 0 warranty & service information – Magnum Energy AGS Network (ME-AGS-N) User Manual

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14.0 Warranty & Service Information

14.1 How to Receive Repair Service

If your product requires warranty service or repair, contact either:

1. An authorized service center, which are listed on the Magnum Energy

website at

http://www.magnumenergy.com/service/servicecenters-us.htm

, or

2. Magnum Energy, Inc. at:

Telephone: 425-353-8833

Fax: 425-353-8390

Email:

If returning your product directly to Magnum Energy for repair, you must:

• Return the unit in the original, or equivalent, shipping container.

• Receive a Return Materials Authorization (RMA) number from the factory

prior to the return of the product to Magnum Energy for repair.

• Place RMA numbers clearly on the shipping container or on the packing

slip.

When sending your product for service, please ensure it is properly pack-

aged. Damage due to inadequate packaging for shipment is not cov-

ered under warranty. We recommend sending the product by traceable or

insured service.