Gasboy 1000 Series FMS Diagnostic Manual - Manual (Page 86)

03/07/03 6-1
Section 6
TROUBLESHOOTING
PURPOSE
This section is provided to guide you through possible system or pump/system problems that
could arise. The procedures listed on the following pages cover the majority of problems which
may occur. This section is broken down as follows:
Problem Symptoms Page
Entire system dead Doesn't accept cards, keys, or keypad input for fueling.
No terminal communication.
The LCD may be blank or displaying one steady message. 6-3
Head assembly The Series 1000 display is garbled, blank, or all blacked out blocks.
The terminal communicates with no problems.
The Series 1000 may or may not accept cards, keys, or keypad
input. 6-5
Card reader The Series 1000 does not respond correctly to cards.
Terminal communication is fine.
When idle, the system displays proper alternating message. 6-6
Key read/receptacle The Series 1000 does not respond correctly to keys.
Terminal communication is fine.
When idle, the system displays proper alternating message. 6-7
Keypad The Series 1000 does not respond correctly to keypad entries.
When a key is pressed, wrong digit, or no digit is displayed. 6-8
Direct communication Unable to communicate to the Series 1000 through the
terminal.
The Series 1000 accepts cards, keys, and keypad input for fueling.
Data terminal completely dead.
Data terminal not completely dead - no communication.
Not completely dead, RS-422, 2 SHMs, no RS-422 communication.
Not completely dead, RS-422, 1 SHM, no RS-422 communication. 6-9
Remote polling Unable to communicate to the Series 1000 remotely.
Series 1000 accepts cards, keys, or keypad input, allows fuelings. 6-12
Display stuck on Emergency Stop 6-13
Display stuck on Memory is Full 6-13
Display stuck on Remote
Configuration Transactions cannot be started.
Display stuck on Site is Down 6-14
Pump/dispenser will not run when
authorized 6-15
Pump/dispenser runs but doesn't
dispense fuel 6-17
Pump dispenses fuel, pulses not
being counted 6-21
Pump always on 6-22
Pump/Dispenser allows fueling,
records incorrect quantity 6-23
Pump is disabled 6-24
(continued)