Unpacking and inspection, Claims, Warranty repair – Fluke Biomedical medSim 300B User Manual
Page 27

Installation
Unpacking and Inspection
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2-3
Unpacking and Inspection
Standard receiving practices should be followed upon receipt of the medSim 300B
Patient Simulator. The shipping carton should be checked for damage. If damage is
found, stop unpacking the instrument. Notify the carrier and ask for an agent to be
present while the instrument is unpacked. There are no special unpacking instructions,
but care should be taken not to damage the unit. Inspect the instrument for physical
damage, such as bent or broken parts, dents, or scratches.
Claims
Our routine method of shipment is via common carrier, FOB origin. Upon delivery, if
physical damage is found, retain all packing materials in their original condition and
contact the carrier immediately to file a claim.
If delivered in good physical condition but instrument does not operate within
specifications, or if there are any other problems not caused by shipping damage, please
contact Fluke Biomedical or your local sales representative.
Warranty Repair
The warranty statement for this Fluke Biomedical product is printed at the front of this
manual.
Use the original carton and packaging material for shipment. If they are not available, we
recommend the following guide for repackaging:
•
Use a double-walled carton of sufficient strength for the weight being shipped.
•
Use heavy paper or cardboard to protect all instrument surfaces. Use a
nonabrasive material around all projecting parts.
•
Use at least four inches of tightly packed, industrial-approved, shock-absorbent
material around the instrument.