Problem/symptom corrective measure – Baby Lock ProStitcher Version 14.04.0051 (BLPS3) Instruction and Reference Guide User Manual
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9.4 | Troubleshooting
Pro-Stitcher User Manual
Problem/Symptom
Corrective Measure
Jumps between repeated patterns
Use of any of the Repeat options results in a
jump between each pattern
When using the Repeat functions, if the start and/or
stop points are within the block of the pattern (i.e. they
are not located at the left and right-hand sides of the
pattern block) and/or not at the same height, there will
be a jump between each repeat of the pattern. This can
be corrected by selecting the Point 2 Point box in the
Repeat screen.
Error messages
Motor Error with lightning bolt icon in the top-
right corner (may occur with various types of
Motor Error messages on the screen).
This will occur with various types of motor errors.
Generally they mean that the Pro-Stitcher cannot
communicate with the motors. Check that the carriage
is plugged in and that the serial cables are connected
properly into the box behind the Pro-Stitcher computer.
If everything is connected properly and power is
on, press the lightning bolt button to attempt to
reestablish communication with the motors. The icon
will turn to either a red or green motor button once
communications are re-established.
Buffer Underflow
If a message with the words Buffer Underflow appears
while stitching, it is an indication that data is not getting
to the motors quickly enough. This may be due to
something in the computer tying up the CPU. Although
it may be possible to resume quilting by simply pressing
red X box to close the error message and then pressing
the Motor Error lightning bolt button at the top right-
hand corner of the screen, it is best to cancel the
current design stitch-out, save the pattern, and re-boot
the computer. Use the New Start Point function
if necessary to resume from where stitching was
left off.
System Restore or System Repair message
on boot-up.
If a message appears on boot-up (black screen, white
text) that asks whether to run System Restore or Start
Windows Normally, select Start Windows Normally by
using the keyboard. Plug the keyboard into the open
USB port using the USB extension cable and press Start
Normally and the system should resume as normal.
The computer will default to the System Restore screen
(more of a typical Windows blue/white screen) if you
do not select the Start Normally option in time. If this
occurs, use the power switch to reboot the computer
and try again.