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Problem/symptom corrective measure – Baby Lock ProStitcher Version 14.04.0051 (BLPS3) Instruction and Reference Guide User Manual

Page 97

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9.4 | Troubleshooting

Pro-Stitcher User Manual

Problem/Symptom

Corrective Measure

Jumps between repeated patterns
Use of any of the Repeat options results in a

jump between each pattern

When using the Repeat functions, if the start and/or

stop points are within the block of the pattern (i.e. they

are not located at the left and right-hand sides of the

pattern block) and/or not at the same height, there will

be a jump between each repeat of the pattern. This can

be corrected by selecting the Point 2 Point box in the

Repeat screen.

Error messages
Motor Error
with lightning bolt icon in the top-

right corner (may occur with various types of

Motor Error messages on the screen).

This will occur with various types of motor errors.

Generally they mean that the Pro-Stitcher cannot

communicate with the motors. Check that the carriage

is plugged in and that the serial cables are connected

properly into the box behind the Pro-Stitcher computer.

If everything is connected properly and power is

on, press the lightning bolt button to attempt to

reestablish communication with the motors. The icon

will turn to either a red or green motor button once

communications are re-established.

Buffer Underflow

If a message with the words Buffer Underflow appears

while stitching, it is an indication that data is not getting

to the motors quickly enough. This may be due to

something in the computer tying up the CPU. Although

it may be possible to resume quilting by simply pressing

red X box to close the error message and then pressing

the Motor Error lightning bolt button at the top right-

hand corner of the screen, it is best to cancel the

current design stitch-out, save the pattern, and re-boot

the computer. Use the New Start Point function

if necessary to resume from where stitching was

left off.

System Restore or System Repair message

on boot-up.

If a message appears on boot-up (black screen, white

text) that asks whether to run System Restore or Start

Windows Normally, select Start Windows Normally by

using the keyboard. Plug the keyboard into the open

USB port using the USB extension cable and press Start

Normally and the system should resume as normal.

The computer will default to the System Restore screen

(more of a typical Windows blue/white screen) if you

do not select the Start Normally option in time. If this

occurs, use the power switch to reboot the computer

and try again.