Baby Lock ProStitcher Version 14.04.0051 (BLPS3) Instruction and Reference Guide - Manual (Page 94)

Pro-Stitcher User Manual Troubleshooting | 9.1
Problem/Symptom Corrective Measure
No display on the touch-screen monitor
LED near the battery symbol at the top
left-hand side of the screen is blue and the
Windows button at the bottom left-hand
corner of the screen is NOT lit.
The Pro-Stitcher computer is powered off. Press
the Power button at the top left-hand side of the
computer to turn it on.
LED near the battery symbol at the top left-
hand side of the screen is NOT lit and the
Windows button at the bottom left-hand
corner of the screen is NOT lit.
There is no power to the tablet computer. Ensure
the power cord to the Pro-Stitcher is plugged into a
powered outlet on one end and the power supply under
the carriage on one of the Y branch ends of the power
cord. Also check that the round barrel connector is
plugged firmly into the mating cable connector under
the Pro-Stitcher carriage.
If all cables are plugged in properly and the LED remains
off, press the Power button on the top
left-hand side of the monitor.
The Windows button is Orange or Blue. The computer may be in a standby or screen saver
mode. Tap the display to wake the system up. If that
does not work, press the Windows button to wake it up.
Touch-screen monitor is not calibrated
Touching the monitor in one place on the
monitor puts the cursor in a place other than
where the monitor was touched.
Recalibrate the touch-screen by going to
SETTINGS -> ADVANCED -> CALIBRATE and follow the
calibration instructions.
The stitch regulator cable is not connected properly
The Pro-Stitcher moves but does not stitch.
Make sure the gray flat stitch regulator cable is plugged
into the back of the C-Pod, the encoder wheel on the
back wheel of the quilting machine, and the encoder
wheel on the carriage.
Check the black cable that connects the Pro-Stitcher
to the machine encoder wheel. This cable has a 3-wire
connector at the end that plugs into the machine’s
stitch regulator encoder circuit board attached to the
back left wheel of the quilting machine.
Verify the Pro-Stitcher and the quilting machine are
communicating with each other by pressing Reconnect
Machine in the Settings -> Advanced menu. If the two
systems are communicating, pressing the Full Stitch or
Half Stitch buttons on the Pro-Stitcher will result in the
quilting machine’s needle performing that function.
Check the gray stitch regulator cable for damage
(the end of the cable that plugs into the C-Pod will have
one wire clipped – this is normal).
9. Troubleshooting