Baby Lock ProStitcher Version 14.04.0051 (BLPS3) Instruction and Reference Guide - Manual (Page 96)

Pro-Stitcher User Manual Troubleshooting | 9.3
Problem/Symptom Corrective Measure
Lubrication required between white gears and blue rack
When the Pro-Stitcher carriages are engaged,
squeaking can be heard as the machine is
pushed or driven.
Lubricate the teeth of the white plastic gears for both
the X and the Y axes by applying a small amount of
silicone lubricant to the teeth of the white gears. Do not
use a solvent-based or an oil-based lubricant (such as
WD-40 or sewing machine oil) as this will attract dust
and eventually clog the gears.
Positioning a pattern using the Reset Home button
When the Reset Home button is pressed, the
pattern is not positioned properly.
The Reset Home button is not intended to be used as
a re-positioning tool. Reset Home simply makes the
current needle position match up with the “X=0, Y=0”
point of the pattern. This “0,0” position can vary from
pattern to pattern, so the best way to reposition is by
using the Area or Reposition tools from the menu.
Quilting machine stuck in a faster speed than selected by Pro-Stitcher
Stitch length is much smaller than selected,
machine running faster than it should.
Something has caused the quilting machine to lock up
at a higher speed (tighter SPI) than selected. Rebooting
both the quilting machine and the Pro-Stitcher
computer should resolve the issue.
No patterns or folders show up in the design library
The current path is pointing to the wrong
drive letter.
*Baby Lock highly recommends backing up all
pattern files on a home computer or another disk.
Designs are stored on the computer’s hard drive and on
the removable USB flash drive. If you are attempting to
access designs specifically on the USB flash drive, make
sure the USB flash drive is plugged in securely to the
Pro-Stitcher computer. Press Cancel if the Open screen
is already open, remove the USB flash drive, wait about
15 seconds, and then press the Open button again.
The patterns that come pre-loaded on the Pro-Stitcher
USB Flash drive are located in a folder called Designs on
the USB flash drive (usually drive D:\ or E:\). From the
Open window, select a drive letter by pressing on the
arrow button next to the drive you wish to browse. If
there is a circle with a ^ symbol on the right-hand side
of the button, it means there are more folders in that
particular path.
If there continues to be nothing showing up on the USB
flash drive, plug it into a desktop or laptop computer
and verify that the USB flash drive has the desired files
on it. If the computer says it wants to reformat the flash
drive then the flash drive has gone bad and will need
to be replaced. If it opens but there are no files on the
flash drive, contact Baby Lock for replacement files.*