Avery Dennison SNAP 500 - Manual (Page 101)

User’s Manual—SNAP™ 500 Gen 1 and Gen 2 101
10.7 Warranty Policy
Avery Dennison Retail Branding and Information Solutions provides the following warranty
policy.
Scope
Warranties against defects from workmanship for equipment and parts manufactured and
sold from Miamisburg, OH. Includes time and material except as otherwise noted below.
Time
− New equipment and parts: 1 year, return to depot.
− Refurbished equipment and parts: 90 days
− Warranty period starts when equipment ships from selling location.
General Conditions
Avery Dennison extends warranty coverage under the following conditions.
− Equipment and parts will perform within published specifications. Promised or implied
statements by any Avery Dennison employee or representative will not be deemed to
vary the terms of the warranty.
− Equipment and parts must be installed and operated according to recommended
procedures and operating conditions.
− Consumable elements are not covered. Consumable elements are those that show
normal wear from typical equipment usage including, without limitation, print heads,
knives, rollers in contact with the web, and sonic units. Avery Dennison reserves the
right to determine which elements are defined as “consumable.”
− No customer maintenance may be performed except as directed by qualified Avery
Dennison personnel.
− Equipment and parts damaged by negligence or abuse are not covered.
− Avery Dennison US reserves the right in its sole discretion to incorporate any
modifications or improvements in the machine system and machine specifications which
it considers necessary but does not assume any obligation to make said changes in
equipment previously sold.
− Warranty coverage is provided “return to depot” by returning the printer to Miamisburg
OH or your shipping location. On-site warranty service is available if you purchase a
service contract at time of printer purchase. You will not lose the warranty period.