GMC 2003 Savana - Manual (Page 372)

STEP THREEr Bolh General Motors and your dealer
are committed to making sum you are compìetojy
satisfied with your new vehicle, However, ii you continue
to remain unsatisfied after following the procedure
outlined in Steps Ore end TwOn you should file with the
GM/BBB Auto Line Program to enforce any addiliunal
rights you may have* Canadian owners refer to
your Warranty and Owner Assistance InJormation
bootdet for information on the Canadian Motor Vehicle
Arbitration Pian (CAMVAPJ.
The 6BB Auto Line Program is an out ut court program
administered by the CoanciJ of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the inlerpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort 10 this informal dispute rasolution program prior to
Tilling out a court action, use of the program is free ot
charge and your case will generally ba heard within
40 days. II you do not agree with the decision given in
your case, you may reject il and procerid with any other
venue Tor relief available to you.
You may contact tha GBB using the toU-iree telephone
number or wnie them at the following address:
BBB Auto Line
Council of Belter Business Bureaus, Inc.
42dQ Wilson Boulevard
Suite aco
Arlington. VA 22203-1804
Telephone: 1-600-955-5100
This program Is available in all 60 states and the District
of Columbia. Eligibitity is limiled by vehicle age.
mileage and other factors. General Motors reserves the
right to change eligibility limitiiilons and/or discontinue
its parlicipation in this program,
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