FaxBack NET SatisFAXtion 9.0 - Fax Server Manual - Manual (Page 12)

NET SatisFAXtion delivers powerful real­time fax delivery status for every user, giving you the
ultimate confidence in fax delivery.
Microsoft Fax – Built in to most Microsoft Windows platforms, Microsoft Fax is an easy­to­use,
full­featured faxing application.
Email Clients – NET SatisFAXtion can easily fax from any mail client, including:
● Microsoft Outlook: Users can send, receive, manage and track the status of faxes through
their Outlook mail client.
● SMTP/POP3 Internet Mail Clients: Most SMTP/POP3 Internet Mail clients.
1.6 Training and Professional Services
We offer a number of additional services to help you get the most out of your NET SatisFAXtion fax
server. Contact your sales rep for details and pricing. Please note we require at least 24 hours lead time
to schedule most of these services.
1.6.1 Training
With most business software, employees initially use only a fraction of the functionality built into
their systems. Capabilities and/or functionality you do not know exists could make a big difference
in the level of ROI you receive as well as value to your own customers, suppliers and employees.
Maximize the value of your FaxBack applications with expertise from the people who know it best –
our technical training engineers.
Remote Online Training
Custom training designed specifically for you: we’ll work with you to create an agenda that
reflects the training your company wishes to receive.
1.6.2 Preconfiguration Services
We strongly recommend this affordable service! Right along with your IT person, a highly
experienced FaxBack support engineer will log onto your system and install and configure your fax
system optimizing it for your organization and IT infrastructure.
1.6.3 Professional Services
You get a dedicated, two­hour block of time with a Professional Services Engineer. We will
remotely access your server and provide the following:
● Installation and configuration assistance
● Basic product walk through
● Q & A Session
Professional Services can be tailored to your exact needs, please contact your sales rep for details.
1.6.4 Custom Professional Programming Services
Professional services for customized fax features/functionality. Requires scope call and custom
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